Effective Date: 10/1/25

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Stars Gym (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://www.starsgym.co.uk/ (the “Website”), or interact with us in any other way.

 

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it. By accessing or using the Website, you agree to this Privacy Policy.

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1. Information We Collect​

We may collect and process the following information about you:

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a. Information You Provide to Us

Personal Information: Such as your name, email address, phone number, address, and payment details when you sign up for memberships, make bookings, or contact us.

Health Information: Limited health details, such as injuries or medical conditions, if voluntarily provided to tailor your fitness program.​

b. Information We Collect Automatically

Usage Data: Information about how you use the Website, such as your IP address, browser type, and pages visited.​

Cookies: We use cookies and similar technologies to enhance your experience on our Website. Please see our Cookie Policy for more information.​

c. Information from Third Parties

We may receive information from third-party services you use to interact with us, such as social media platforms or payment providers.

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2. How We Use Your Information​

We use the information we collect for the following purposes:

• To provide and manage our services, including gym memberships, bookings, and customer support.

• To process payments and manage billing.

• To communicate with you regarding updates, offers, and news about Stars Gym.

• To personalise your experience and provide tailored fitness programs.

• To improve our Website and services through analytics and feedback.

• To comply with legal obligations and enforce our terms and conditions.

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3. Sharing Your Information​

We will never sell your personal information. However, we may share your information with:

Service Providers: Third-party companies that help us provide our services, such as payment processors and IT support.​

Legal Authorities: If required to comply with legal obligations or protect our rights.

Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.

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4. Data Retention

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We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Afterward, your data will be securely deleted or anonymised.

 

5. Your Rights​

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

Access: Request a copy of the personal data we hold about you.

Rectification: Request corrections to inaccurate or incomplete data.

Erasure: Request deletion of your personal data, subject to certain conditions.

Restriction: Request to limit the processing of your data.

Data Portability: Request transfer of your data to another service provider.

Objection: Object to the processing of your data for specific purposes, such as direct marketing.

To exercise these rights, please contact us at info@starsgym.co.uk.

 

6. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

7. Cookies​

We use cookies to enhance your experience on the Website. For details on how we use cookies and how you can manage them, please see our Cookie Policy.

 

8. Third-Party Links​

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.

 

10. Contact Us​

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

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Stars Gym
Email: info@starsgym.co.uk

Phone: 020 7223 6913

Address: Stars Gym Battersea, Albion Riverside Building, Unit 5A, 8 Hester Road, London, SW11 4AX

 

By using our Website, you acknowledge that you have read and understood this Privacy Policy.